Service companies
Personal accounts for companies providing services are a great way to enhance the company's image among clients, service providers or employees. Convenient interface and navigation, interactive reporting, clear metrics and goals.
In the customer personal cabinet we can implement functions:
-registration, authorization, division of access rights among the client's employees,
-individual price lists for services,
-Tracking the composition and status of the service, payment for the current order,
-All orders history and documentation, including changed and cancelled ones,
-history of disputes, settlements, debts,
-bonuses, discounts,
-reporting, statistics and charts on orders, bonuses, refunds and others,
-document flow,
-Notifications and newsletters also come through the personal account of the service companies: about the changes in the status of the orders, receipt of payment, and others.
For service companies, the availability of an advanced client personal account increases the company's image, controllability and speed of order management, increases sales through loyalty programs and transparency of billing, and reduces the load on the administrative staff and call center.
Write to us to tell us about the best case studies of personal accounts for service companies!
Development experience
Building a unified information environment of the company in terms of training and staff development, monitoring the status of training.
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A Personal Account (PA) has been developed to provide Mosvodokanal users with quick access via the Internet to information related to …
19 projects on Ulmart cybermarket development from 2012 to 2016, the leader of Russian e-commerce, including all cybermarket services.